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How long does it take to install a Residential Emergency Home Standby generator?

The air-cooled 7kW, 12kW and 15kW, which comes equipped with a comprehensive installation kit, can take as little as 4 hours to install. The liquid-cooled 15kW to 45kW generator will normally take up to 14 hours over 2 days.

How can I determine which size generator is best for me?

The only completely accurate way is to have an electrician apply an amp meter to the circuits or appliances that are being chosen to operate under emergency backup power. It is recommended that the amp draw be measured as the appliance "starts up" when that appliance used an inductive or resistive motor.

The generator that I've chosen has a 100-amp automatic transfer switch. What if I have 200-amp service in my home?

It is always recommended that emergency circuits be isolated by the emergency load center. An isolated sub-panel will prevent the possibilities of the generator becoming overloaded. Thus, the system will respond automatically.

What is the expected life of the engine?

A properly maintained engine should provide over 20 years of operation under emergency standby conditions. Keep in mind that the units are not intended to provide continuous power 24 hours a day, 365 days a year)

Where can I purchase parts?

Parts may be obtained through GenerX, your Authorized Guardian Dealer. Part numbers are located in the owner's manual.

What type of oil is recommended?

The recommended oil for the 7kW, 12kW and 15kW air-cooled units is 10W-30 temperatures above 20 degrees fahrenheit. Use 5W-20 or 5W-30 for temperatures below 20 degrees fahrenheit. After the first oil change, all season 5W-30 synthetic oil may be used. API Service Class SG, SH or SJ should be used in all cases. The recommended oil for the liquid-cooled units is 15W-40. All oil should be SAE rated high detergent oil that meets API Service Class SF requirements for gasoline engines.

Propane tanks are usually rated by pounds. Is there a conversion that can be applied to the fuel consumption numbers?

Yes. For general conversion, propane weighs 4.24 pounds per gallon. 1 lb. = 8.58 cu. ft. 1 gallon = 36.39 cu. ft.

What is the cost of a service/maintenance contract?

The cost will be determined by the system you have chosen and service requirements. Our associates are happy to design a specific long-term care package for your personal needs.


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